Effective time management is the lynchpin of a successful business. Without effective time management a series of events can take place that has a derogatory effect on productivity. One example of this is that time is wasted which could have been used better elsewhere, leading to decreased productivity, which in turn leads to the reputation of the firm being under question as well as lost revenue. This is unsustainable if your goal is to expand your business and increase trade.

For example, your business is growing and beginning to make a name for itself on social media. You could have over 200 tweets flying in every day which divert your attention from your normal duties (as you have to be constantly on and off of Twitter to ‘like’ the message and follow the potential customer). This simple but completely manual process takes up significant time in your working day.

This is a prime example of poor time management having a detrimental effect on the business with the person overseeing twitter having no time to do his normal day-to-day tasks (which could be the reason for the surge in popularity in the first place).


Microsoft 365

365, as a platform, has provided market leading tools designed to improve the way you work, both remotely and on-premise, since its conception in 1975. Most of us have some sort of experience with Microsoft 365 and its range of tools – whether that be in school, previous jobs, or just as part of our day-to-day lives. It is hard to escape its influence on modern society merely because it has become such a popular tool, both in business and at home.

Microsoft 365 offers a solution to time being wasted on mundane tasks. The answer is Automation, and it is the future of business.


Power Automate

“Power Automate is a service that helps you create automated workflows between your favorite apps and services to synchronize files, get notifications, collect data, and more.” ¹


How can it help your business?

Using the examples we previously explored, if you have lots of social interactions or are out of the office when they come in, Power Automate allows you to set up a flow that ‘follows’ the potential customer and sends them an automated, pre-scripted reply. It also adds them to a spreadsheet that triggers an action to send an email to you for approval. This allows you to continue with your normal tasks without neglecting new potential clientele.

We will now take a brief look at how Power Automate works.


How Power Automate works

Business process automation works from an initial trigger action, be that prescheduled or because of a prior human action, which initiates a series of pre-scripted steps to take place. You can define your parameters from which the automation will act to ensure you have some control.

By using Power Automate you can take back the time normally wasted on mundane tasks and make it yours again, giving you more opportunities to use it productively towards achieving growth and profit within the business. It allows your employees to be utilized for the skills you employed them for, as opposed to fulfilling tasks that are not an effective use of their time or abilities.


The 365 experts

CSP Technologies has provided expert IT support since its conception in 2005. Our mission is to keep you secure 24/7 with a proactive approach to your IT needs. We will give you peace of mind and ensure your technology is performing as expected and benefiting the way your business operates.


Do you need help managing your IT and be sure you get the most from existing and new features? We’re here to help you!

At CSP have provided expert IT support since 2005, and through tailoring technology to your business workflow, we can help you to improve productivity and profitability.

Our team become very much a part of your team and take the strain of your IT so you don’t have to. Contact us today to find out how to get more from your IT, how to implement Microsoft Teams or Microsoft 365 within your business.


¹ https://docs.microsoft.com/en-us/power-automate/

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