Managed IT Department (MID)

Your very own IT department

MID is the ultimate solution for SMBs who want an in-house IT experience at costs that scale to their business.

There are 3 different IT providers you will come across when looking for IT help. Break-Fix, Managed Services Providers (MSPs), and Managed IT Department providers (MIDs). Our process and proven approach differentiates us from most regular MSPs in how we align our goals with you.

You can have your own IT department without incurring additional costs such as salaries, employee benefits, taxes, and more. Your business interests and the MID model are aligned. We keep your technology working without fail.

Discover why MID is a smart business solution.

24/7/365 Live Support

70+ IT professionals monitoring and supporting your network and data around the clock, both remotely and onsite.

Multi-layer Security Stack

Cutting edge security model powered by AI and Machine Learning. Enjoy peace of mind knowing that your business is safe and secured.

Predictable Budget

No labor costs, out-of-scope labor or hourly rates. Forget tracking a technician’s hours. There are no hidden charges in our agreement. Anywhere.

Nationwide Coverage

Does your business have multiple locations? We provide remote and onsite support nationwide and are readily available to scale with your business.

Focus on growing your business. We’ve got IT covered.

We are serious about superior IT support. We leverage the combined skills, expertise, and knowledge of hundreds of IT companies to tackle your IT problems quickly so you can simply focus on growing your business.

“The size of their team and responsive help desk means I no longer have to wait on one person to fix my problems, even on the weekends. Companies that are dependent on technology need the kind of prompt, quality service that Cyber Command provides.”

How It Works

Schedule a technology strategy session

Get onboarded

Have a co-managed, trusted IT service and solutions

We'd Love To Speak With You

Regardless if you already have an internal IT team, a company you call when your technology breaks, or a designated staff member who handles IT in their spare time, we work with a combination of organizational structures and have the right solution for your business.

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We Deliver Excellent IT Service

Our value proposition is simple.

We proactively monitor and maintain your devices, servers, and network to secure your revenue through business continuity.

What Our Clients Say

The biggest benefit of working with CSP, is the time I don't have to spend on troubleshooting IT stuff anymore. They stand apart from others because of the quick response and white-glove service. With their dedication and personalization, I would recommend them anytime... it is worth it!

Daniel S.

With CSP, knowing that we are secure and not having to worry about our IT services anymore is huge. Very quick response time when something is needed and 24x7 service is a huge benefit for us. If you are on the fence for choosing a provider, pick them. We haven’t regretted the decision since we chose to go with them. They offer everything that a larger firm can provide you with, but they do it with a personal touch. Best decision we ever made in going with CSP Technologies!

David M.

There is no price tag on peace of mind. Knowing that we have experienced, knowledgeable professionals monitoring our environment helps us focus on the day-to-day business. Hands down the most relevant value-add from CSP Technologies is the level of communication. Knowing that we have regularly occurring meetings allows us ample opportunities to update and plan new projects and yet, there is never an issue when we just need to call impromptu for help or advise. The ingredient that separates CSP from most other companies is the honest and sincere dedication and involvement in your success! Not something you can find just anywhere.

Scott M.

CSP has managed all aspects of our computer network for the past 10 years. They have always given prompt professional service when called upon. They keep up to date on new IT happenings in the marketplace and have become a welcome addition to our workplace. I would highly recommend their services.

Ron E.